Amazon
During the pandemic and due to quarantine, Amazon's sales doubled as people prioritized making online purchases to safeguard their health.
Category
UX Design
Client
Coderhouse
Start Date
August 21, 2021
Designer
Majo Paskuvan
Project Description
Today, Amazon continues to shape the future of commerce, technology, and sustainability. With initiatives like zero-emission delivery systems and investments in renewable energy, it is also striving to minimize its environmental footprint. Amazon's relentless drive for innovation and customer satisfaction ensures its place at the forefront of the global economy.
METHODOLOGY
Research: understanding the needs of users.
Design: troubleshooting users.
Test: solution ideas to improve them.
FINDINGS OBTAINED
Research into how Amazon works is aimed at understanding and facilitating safe shopping.
Through a quantitative survey with people who access or buy from e-commerce, anonymously.